By submitting an order for our Giclee Printing services, you warrant that you are either the copyright holder, or that you have the copyright holder’s permission for that artwork to be reproduced. We will not accept any liability for breach of copyright.
Unless specified otherwise, payment with order is required. All items offered for sale on this site may be paid for at the time of ordering through Paypal. If you prefer to pay by a different method, please contact us first.
Dispatch and Delivery
We will email a full acknowledgement of your order detailing the items ordered and the amount paid as soon as possible after receipt. (This is in addition to the one Paypal will issue when you complete the order). We aim to dispatch all orders within 7 working days of receipt, but please allow up to 21 working days as all items are printed to order. If we are unable to complete your order within that timescale we will contact you and ask what you would like us to do. We will notify you by email when goods are dispatched. Delivery will normally be by Royal Mail on a signed for service.
All goods are securely packed but very occasionally damage occurs in transit. In the event that your goods arrive damaged, please inform us immediately, and retain all the packaging as the Royal Mail may wish to examine it.
Data Protection (Personal Data)
Your personal data, order and payment details will be held for normal bookkeeping and accounting purposes. It may also, in relevant cases, be used to contact you from time to time, for example with details of a new product when you have previously purchased a similar product from us.This information will not be sold, given or otherwise distributed to, or shared with, a 3rd party, but will be seen by our accountant from time to time. It will be retained for a period of 6 years after the most recent sales transaction, in accordance with HMRC requirements. Once there is no longer any need to retain it, it will be deleted.